Shipping Costs

Delivery

Shipping is handled by DHL (Mon-Fri, 9:00-16:00), with orders processed within the next business day. Delivery times are 1-2 business days for Italy and 2-5 for international orders, with tracking provided via email.

In the event of a failed delivery, a second attempt can be scheduled. If the package is damaged, please accept it under reservation and contact customer@luomoeladonna.it.

Note: In the event of non-cooperation (incorrect address, absence), the package may be returned to Italy at the Customer's expense, including any import fees
.

Shipping costs

COUNTRY COST RRP
Italy €8 Free > €150 (VAT incl.)
Europe €29 Free > €300 (VAT incl.)
Europe Extra EU €29 Free > €250 (TAXES EXCL.)
North America €29 Free > €800 (TAXES EXCL.)
South America €49 Free > €800 (TAXES EXCL.)
Asia €49 Free > €850 (TAXES EXCL.)
Oceania €49 Free > €700 (TAXES EXCL.)
Rest of the World €59 Free > €850 (TAXES EXCL.)



Couriers do not provide service during Italian holidays.

Extra-EU customs fees are the responsibility of the customer.